So Community support is a non-option.ĮDIT: The phone support lines have a frustrating maze of options, all of which (Yes, I tried all the phone-system options over the course of several maddening phone calls) lead to a dead end which says "We can't support your support request over the phone at this time. We can't access Community Support, because that too, remarkably requires a login. We tried accessing the so-called "Help Center", but it requires a login in order to access it, and we can't log in. We have urgent business, and there's literally no possible way to log in to Paypal. The system rejects the input of a new number (with no explanation). Trying to enter a new phone number is not possible. Unlike every other site, there's no secondary email option for 2FA to bypass the old phone number stored on the business account. Paypal, for some reason randomly started to require 2FA on our account today - and the phone # associated with our account is old.
#Contact paypal chat verification
Why? Because we can't complete the 2 Factor Authentication phone # verification to login to our Paypal business account. The time of day you call can significantly affect both the wait time, and which call center (domestic or off-shore) you reach.ĮDIT: I'm keeping this post updated as the failures mount. Once you do it you will be connected with a live customer service representative (typical waiting time is about 1 hour 20 minutes – 1 hour 50 minutes). Then enter 2 and say “speak to the a representative”.
#Contact paypal chat how to
How to talk to a Live Person in PayPal Customer Service To call when you can't log in: "Call us as a Guest"
Have you called support yet? If not consider it! PayPal Customer Service 88 M-F (5:00 AM – 10:00 PM PT) Sat-Sun (6:00 AM – 8:00 PM PT) PayPal has a support number, and does provide reasonably good support. Remember:Īlways mention what country you are in! Different countries have different rules.
This is necessary to limit both spam and scams. Usually only Imgur and similar links will be approved. No non-PayPal/Imgur links without prior approval. Do not post SPAM or SCAM posts! Immediate ban for any of these! NOTICE: There is no PayPal protection for Friends and Family transactions! Friends and Family is for gifts only, and never for buying or selling items. Anyone who posts such messages will be permanently banned from /r/PayPal. Warning:ĭo NOT solicit donations, gifts or exchanges here! Immediate ban for doing so.ĭo NOT reply to any private messages offering 'help.' These messages are from scammers and please don't get scammed by them.
Depending on the issue, you'll see an option to message us, call us, use the PayPal chatbot, or ask the community.ABSOLUTELY NO POSTS MENTIONING RUSSIA! ALL SUCH POSTS WILL BE REMOVED WITHOUT REGARD TO THEIR CONTENT! Our FAQ! Please read it. If the information you're shown doesn't answer your question, scroll down.Depending on the issue and whether or not you're logged in, you'll see an option to message us, call us, use the PayPal chatbot, or ask the community.Choose the issue that most closely matches your reason for contacting us.To contact us on Twitter, go to Contact Us Just log in to PayPal, go to your Message Center and choose “New Message."
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